Returns and guarantees:
If you are not satisfied with your product or wish to make a change, these must be made in their original packaging within 15 days of receiving the order to manage the return or change. If you do not wish to receive another replacement item, you will be reimbursed the amount you paid when making the purchase to the card or payment system with which the purchase was made. The refund of the purchase price will be made as soon as possible within 10 days after the return of the item and the shipping costs arising from such return will be borne by the customer.
In LedecSun we offer 2 years warranty on all our products, during which time we will change the product if you have any manufacturing defect.
Products damaged in shipping:
In the event that your order arrives damaged, please let us know by writing an email to firstname.lastname@example.org as soon as possible and we will give you an immediate solution. We will proceed to refund the amount you paid when making the purchase to the card or payment system with which the purchase was made.