Return policy

Returns and warranties:
If you are not satisfied with your product or would like to make an exchange, these must be made in their original packaging within 15 days of receiving the order in order to manage the return or exchange. In the event that you do not wish to receive a replacement item, we will proceed to reimburse the amount you paid at the time of purchase to the card or payment system with which the purchase was made. The refund of the purchase amount will be made as soon as possible within 10 days after the return of the item and the shipping costs arising from such return shall be borne by the customer.
At LedecSun we offer a 2 year warranty on all our products, during which time we will replace the product in case of any manufacturing defect.

Products damaged in shipment:
In case your order arrives damaged, please let us know by sending an email to [email protected] as soon as possible and we will give you an immediate solution. We will proceed to reimburse the amount you paid when making the purchase to the card or payment system with which the purchase was made.