Returns and warranties:

If you are not satisfied with your product or wish to make an exchange, these must be made in their original packaging within 15 days of receiving the order to manage the return or exchange. If you do not wish to receive another item in substitution will proceed to reimburse the amount you paid when making the purchase to the card or payment system with which the purchase was made. The refund of the amount of the purchase will be made as soon as possible within 10 days following the return of the item and shipping costs arising from such return will be borne by the customer.
In LedecSun we offer 2 years warranty on all our products, during which time we will change the product in case of any manufacturing defect.

 

Products damaged in shipping:

In case your order arrives damaged, please let us know by writing an Email to info@ledecsun.com as soon as possible and we will give you an immediate solution. We will proceed to refund the amount you paid when making the purchase to the card or payment system with which the purchase was made.