Returns and exchanges
Returns and warranties:
If you are not satisfied with your product or would like to make any changes, these must be made in their original packaging within 15 days of receiving the order to manage the return or exchange. In the event that you do not wish to receive a replacement item, we will proceed to reimburse the amount you paid at the time of purchase to the card or payment system with which the purchase was made. The refund of the amount of the purchase will be made as soon as possible within 10 days of the return of the item and the shipping costs arising from such return shall be borne by the customer.
At LedecSun we offer a 2 year warranty on all our products, during which time we will replace the product in the event of any manufacturing defect.
Products damaged in shipment:
In case your order arrives damaged, please let us know by sending an email to firstname.lastname@example.org as soon as possible and we will give you an immediate solution. We will proceed to refund the amount you paid when making the purchase to the card or payment system with which the purchase was made.